High Performance Secretariats

IF YOU WANT TO CREATE AND MAINTAIN A ‘HIGH PERFORMANCE SECRETARIAT’ DOWNLOAD OUR LATEST REPORT HIGH PERFORMANCE SECRETARIATS HERE

In the course of our research, we encountered many high performance secretariats typically led by participative minded association leaders where results and open communications are valued. We found that those secretariats that engage in open debate are more likely to address critical issues, find solutions to problems, and develop innovative ideas.

However, we also came across some associations with quite negative working atmospheres which were typically led by overly authoritarian leaders who stifled debate, creating an environment where mistrust, criticism and poor results prevailed.

In this report, we investigate the following key topics:

1. The Seven Key Attributes Of A High Performance Secretariat
2. The Seven Key Attributes Of A Successful Association Leader
3. Evaluating Your Secretariat – Research findings
4. Evaluating Your Secretariat – Our Methodology
5. Recruiting Great People For Your Secretariat
6. Personality Assessment For Optimising Recruitment And Team Performance
7. Key Personality Traits For Advocacy Roles
8. Rewarding Staff
9. Motivating Staff
10. Flexitime & Financial V Non-Financial Rewards
11. Retaining The Best Secretariat Staff

To understand this graph and what constitutes a ‘High Performance Secretariat’ please click High Performance Secretariats Download